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Personalization

Wilbert offers multiple ways to personalize a burial vault or urn vault with words, symbols, and images that speak of a singular spirit. Your loved one had a unique personality. The selections you make for the visitation and service should communicate that singular spirit. These choices ensure your loved one's memory is remembered for generations to come.

Wilbert Funeral Service in Chicago (corporate HQ) has awarded St. Louis Wilbert with "Ultimate Service Provider". There are four service levels: Minimum Service, Basic Service, Premium Service, and Ultimate Service Provider. To be classified as an Ultimate Service Provider, one must receive at least 75 points out of 88 points; a higher score is attainable when bonus points are earned for exceptional achievements. Points are collected by category, including tents, chairs, greens, Wilbert Way, lowering device, vaults, employees, and trucks and delivery.  Although we are proud of this accomplishment internally, it pleases us most that local families are the recipients of this service.

Set Up
Wilbert offers two types of burial set ups, Wilbert Way (WW) and Ovation. The difference in the two set ups is in the placement of the vault and the vault cover during the funeral service.  With the Ovation set up, the vault cover is displayed in front of the family.  The Ovation display is available for personalized vaults.

Tents, Grass, & Chairs
One 15x15 tent plus an awning, grass, and chairs are set by St. Louis Wilbert at the gravesite for funeral services. The tent covers the burial area and provides a comfortable place for families to gather during the funeral.  Several pieces of grass and up to ten folding chairs will typically cover a gravesite area and will be neatly arranged under the tents. Wilbert Burial Vault manages the delivery, setup, and removal of the tent, grass, and chairs.

Nameplate

Nameplates give burial vaults a personalized touch and are availble for all vaults except the concrete box. The nameplate includes the name of the deceased and the birth and death years.

Vault Transfer
Vault Transfer is a service available between Wilbert licensees and dealers. Wilbert Burial Vault uses the vault transfer service when a burial request has been made outside of the licensee territory. The location of the cemetery is needed to determine the appropriate Wilbert licensee or dealer. Since the services offered by each Wilbert licensee vary, the licensees work together on a per burial basis to determine the services, such as tents, grass, chairs, and grave digging, that each licensee will provide for the burial.